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Main Conference
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08:30
Register; grab a coffee. Mix, mingle and say hello to peers old and new.
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08:55
Chair’s Opening Remarks
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09:00
Opening Keynote
From Experimentation to Execution: Delivering AI Projects that Drive Profit- Examine why many AI initiatives stall in the experimentation phase and how organizations can create frameworks that transition AI from pilot programs to fully integrated, profit-driving solutions.
- Discuss the importance of defining success metrics for AI projects, including operational efficiencies, customer experience improvements, and long-term strategic value
- Explore the technical and organizational infrastructure needed to scale AI solutions across departments
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09:25
AI-Driven Process Automation: Streamlining Operations Without Losing Human Touch
- Explore strategies for ensuring that AI-driven automation enhances operational efficiency while maintaining the personalized, human-centered experience
- Redefining human roles – How automation can free up human talent for higher-value tasks
- Avoiding over-automation – Identifying the right areas for ai implementation
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09:50
Panel Discussion
The ROI of AI Investments: Is Your AI Transformation Paying Off?- Exploring how organizations can measure the success of AI initiatives not only in terms of cost savings and revenue generation but also through intangible benefits
- Identifying and overcoming hidden costs in AI implementations - integration challenges, data management, and ongoing maintenance
- Discussing how businesses can ensure that AI projects continue to deliver value over time by adapting to changing business environments
Moderator
- Anandamoy Roychowdhary Partner Peak XV Partners
Panellists
- Sudhir Tiku VP & Head – APAC & China Bosch
- Wouter van Groenestijn Data & Analytics Lead, APAC Cargill
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10:25
Scaling AI Projects: Building an Infrastructure That Grows with Your Business
- Aligning data strategy with broader business objectives to support decision-making and promote innovations
- Striking a balance between data accessibility and responsible practices
- Identifying revenue-generating opportunity to deliver tangible business outcome
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10:50
Coffee & Connect
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11:20
Driving Efficiency and Personalised Engagement in Sales with GenAI
Ajai Jose - SVP - Gen AI & Machine Learning Solutions Lead - DBS Bank
- Exploring how GenAI can streamline sales workflows and allowing sales teams to engage with prospects more efficiently and meaningfully
- Discussing how GenAI can leverage customer data to produce personalized recommendations to boost conversion rates and strengthening client relationships
- Examining the best approaches for quantifying the ROI of GenAI in sales by tracking metrics like lead conversion, customer satisfaction, and revenue growth
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11:45
Bias in AI: Identifying and Addressing the Invisible Enemy
- Exploring how bias creeps into AI systems through skewed data, flawed algorithms, and historical prejudices
- Discussing the critical steps needed to identify and eliminate these biases at every stage of AI development
- Examine the importance of maintaining human oversight in AI systems to detect and correct biased outputs
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12:10
Navigating the Future of Work in the Age of AI: Supporting Workers, Policies, and Purpose
PeiChin Tay - Senior Policy Advisor - Tony Blair Institute for Global Change
- From fear to opportunity: How AI can support workers rather than replace them
- Discussing the need for a comprehensive approach, combining education, trade, and social policies, to create shared prosperity in the age of ai-driven transformation
- Highlighting Singapore’s forward-thinking initiatives, including unemployment support tied to upskilling to ensure ai-driven job evolution benefits all
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12:35
The Role of Human Oversight in AI Systems: Where Do We Draw the Line?
- Discuss the varying levels of human oversight required for different AI systems, particularly high-risk applications
- Address challenges such as automation bias, where humans may over-rely on AI recommendations, and algorithm aversion, where they distrust algorithmic decisions
- Highlight the importance of training for individuals tasked with overseeing AI systems
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13:00
LUNCH
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14:00
Panel Discussion
Global AI Partnerships: How Can Singapore Position Itself as a Hub for AI Innovation?- Leveraging cross-border collaboration to drive AI leadership
- Balancing AI regulation with innovation: A global perspective – Understanding EU AI Act and other relevant acts in the region
- Building a robust talent ecosystem through international collaboration
Panellists
Laurence Liew Director, AI Innovation AI Singapore
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14:35
Optimizing Supply Chains Through AI: Cost Reduction or Value Creation?
- Discuss the dual objectives of AI in supply chain optimization: immediate cost savings and long-term value creation
- Examine how AI technologies improve supply chain visibility, enabling real-time tracking and data-driven decision-making
- Explore how integrating AI into supply chain processes can drive innovation beyond traditional cost metrics
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15:00
AI in PropTech: Transforming Real Estate Through Intelligent Innovation
Wendy McEwan - VP, Transformation - PropertyGuru
- Exploring how AI-powered tools are optimizing property operations and transforming how assets are managed and valued
- Discussing the role of AI in analyzing market trends, predicting property values, and enabling smarter investment decisions
- Examining how AI is redefining the customer journey in real estate by improving tenant engagement for enhanced satisfaction
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15:25
AI-Driven Customer Experiences: Personalisation vs. Privacy
- Discussing the inherent tension between delivering personalized customer experiences through AI and maintaining robust privacy protections
- Emphasizing the importance of diversifying data sources to avoid bias and enhance the relevance of personalized experiences while respecting user privacy
- Exploring how organizations can leverage AI technologies to create hyper-personalized experiences without compromising privacy compliance
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15:55
Afternoon Tea & Networking
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16:20
The Economics of AI: Reducing Costs While Driving Innovation
- Exploring how companies can achieve significant cost savings—up to 25%—by integrating generative AI with zero-based redesign (ZBR) strategies
- Discussing how businesses can leverage AI to improve operational efficiency while reallocating human resources to higher-value activities
- Addressing the need for organizations to view AI not just as a tool for immediate cost savings but as a strategic investment that drives long-term growth and innovation
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16:45
Navigating Risks and Opportunities in AI: Balancing Security with Innovation
- Examining proactive security measures to address risks like data poisoning, adversarial attacks, and bias in AI models
- Comparing the benefits of using AI to solve current challenges versus leveraging it to unlock new business opportunities
- Discussing the importance of ethical guidelines and human oversight to ensure responsible use of NLP and LLMs in sensitive applications
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17:10
Chair’s Closing Remarks
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17:15
Close of Enterprise AI Singapore 2025
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